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Your data, your choice

Delete your account and data

Your data is protected while you use FitLog, and you can delete it whenever you want — in the app or by email.

Last updated: 28 October 2026

You are always in control

Delete your account and data yourself, right from the app.
No app? Request deletion by email — we’ll handle it.
Your data is permanently removed within 30 days.
We never sell your personal data.

01How we keep your data safe

Your health information is personal, and we treat it that way. Here’s how we protect it while you use FitLog:

Encrypted in transit

Data moves between your phone and our servers over secure HTTPS connections.

Secure sign-in

Sign in with a one-time code on your mobile number, or with your Google account.

Limited access

Only people who need it to run FitLog can access personal data.

Never sold

We don’t sell your personal data or use your health data for advertising.

Read the full details in our Privacy Policy.

02Delete your account in the app

The quickest way. It takes less than a minute:

  1. 1
    Open FitLogMake sure you are signed in to the account you want to delete.
  2. 2
    Go to SettingsTap Settings in the bottom navigation bar.
  3. 3
    Tap “Delete Account”You’ll find it under [Setting / Logout button].
  4. 4
    ConfirmRead what will be deleted, then confirm.

Uninstalling the app does not delete your account. Please follow the steps above, or request deletion by email.

03Request deletion without the app

If you no longer have the app or can’t sign in, email us and we’ll delete your account for you.

  • Send to: dinesh@edwidtech.com
  • Subject: Delete my FitLog account
  • Include: the mobile number or Google email address you used to sign in.

To protect your account, we may ask you to verify that it belongs to you — for example, with a one-time code sent to your registered mobile number. We will confirm by email once deletion is complete.

04What gets deleted

When your account is deleted, we permanently remove:

DataWhat happens
Account details (mobile number, name, email)Deleted
Profile, goals, food preferences, conditionsDeleted
Diet and workout plansDeleted
Meals, meal photos, water, mood and period logsDeleted
Steps, weight, heart rate, blood pressure, blood sugarDeleted
Medicines and reminder schedulesDeleted
Uploaded prescriptions and lab reportsDeleted
Records we must keep by law [e.g. payment invoices, if any]Kept only for the period the law requires, then deleted

05How long it takes

Your account is closed straight away and you are signed out. Your personal data is permanently erased from our active systems within 30 days, and from backups within [30 days] as they are overwritten. Anonymous, aggregated statistics that can’t identify you may be kept.

Deletion is permanent. Once your data is erased we cannot recover it. If you sign up again later, you will start with a new, empty account.

06Delete only some data

You don’t have to delete everything. You can remove individual entries — a meal, a reading, a medicine or an uploaded document — inside the app at any time, and edit your profile whenever your details change. To ask us to delete a specific type of data, email dinesh@edwidtech.com.

07Need help?

If anything is unclear, contact us or write to our Grievance Officer, Dinesh Kumar, at dinesh@edwidtech.com. We’re happy to help.